Game Day Case Study
Game Day Case Study
Client
Game Day is a football pitch booking application that streamlines the process of booking football pitches in the United Arab Emirates (UAE).
There are three primary user groups: the Admin, the Pitch Operator, and the Customer. While the Admin and Pitch Operator access the system through a web panel, the Customer interacts with the platform via a mobile app.
Game Day offers a comprehensive set of features to serve the needs of each user group effectively.
Industry
Sport Club
Requirement
The client required a football pitch booking application. It should ensure a seamless booking experience for the customers while enabling operators to efficiently manage their pitches and the admin to maintain the platform’s integrity and oversee the entire process.
The admin and pitch operator should access the data through a web panel while the customers engage with a mobile app for convenience and flexibility.
Key Features
The Game Day football pitch booking application has the following key features:
Admin Features:
● Full control over the web panel and the app.
● Manage various pitch types, turf options, pitch sizes, and booking types.
● Define the frequency list for weekly booking options (1-10 weeks).
● Set pitch duration and specify available amenities.
● Change the radius of the nearby pitches.
● Manage user access to various functions in the system.
● Admin can view the transaction details related to customer payment and pitch operator’s sales.
● Create roles and activate or deactivate the roles created.
● Add, edit, and delete user details.
● Receive notifications on user authentication.
● Set the commission for the Pitch Operator in percentage or amount.
● Approve or reject pitch additions made by Pitch Operators.
Pitch Operator Features:
● Receive mail and push notifications for authentication.
● Add pitch details including type, turf, size, and amenities.
● Set hourly rates for each pitch.
● View customer booking requests.
● Generate bills for completed bookings.
● Access booking history to track past bookings.
● View payment details made by customers.
● Generate reports based on a specified date range.
Customer Features:
- Search for available pitches based on location and rates.
- Filter pitch search results by date, time availability, indoor/outdoor, pitch size, and location (within a defined radius).
- View pitch details including type, turf, size, amenities, and rates.
- Check pitch availability for a selected date and time.
- Book pitches online, make payments and receive invoices.
- Access booking history to view past bookings.
Solution
The solution is a user-friendly platform with an intuitive layout and navigation for the Admin, Pitch Operator, and Customer.
The administration panel is designed to provide 100% control over the app’s functionality. The panel gives the Admin a 360-degree view of the entire process, ensuring complete transparency.
The Pitch Operator panel provides pitch operators with a central platform to manage their bookings and payments.
The app saves customers time and hassle by eliminating the need to call around to different pitch operators to book a pitch by booking online through the app.
The Pitch Operator panel provides pitch operators with a central platform to manage their bookings and payments.
Result
Admins: Admins now have complete control over the system, ensuring data security, financial transparency, and a seamless user experience for both customers and pitch operators.
Pitch Operators: Pitch operators can list their pitches, manage bookings, and track their business performance effectively.
Customers: Game Day has made it easier for customers to find and book football pitches with advanced search and booking options.
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