E-COMMERCE CASE STUDY – OFFERSMONKEY
E-COMMERCE CASE STUDY – OFFERSMONKEY
Client
OFFERSMONKEY is a multi-vendor platform that sells products to customers across a variety of purchasing sites, including fashion, technology and gadgets, health and beauty, and stationery. It is one of the top shopping sites in India, where clients may get the best deals and coupons. Their mission is to support customers in saving money on all major Indian and international brands.
Industry
E-commerce
Requirement
Customers can order from a variety of platforms, including AMAZON, FLIPKART, MYNTRA, SWIGGY, and others. The site’s users should be able to effortlessly login and register. They also needed a system that allowed customers to earn offers, discounts, cashbacks, coupons, and other incentives for making purchases. They should be able to leave feedback and reviews on the service. Customers should be able to pay for their purchases safely and securely online. The customer also sought a solution that would allow them to conduct a seamless search for what they were looking for.
Key Features
Customers may easily sign up for an account and log in.
Customers can shop for fashion, electronics and gadgets, health and beauty, home and living, stationery, and other items in a range of categories.
Customers can make secure payments through the platform.
Customers will be able to earn coupons, cashback incentives, and discounts from each online store.
Customers may trace their orders and receive confirmation of their cash back within 60 days.
From the specific store page, customers may see the order summary, coupons, offers, and reviews in detail.
Customers will be able to receive up-to-date information on sales, deals, and offers, among other things.
The retailer offers customer service 24 /7.
Customers can choose from a list of brands to purchase products.
This solution allows clients to track and extract vendor and customer data in real time.
Customers can view their past purchase history by logging into their accounts.
Users can also find help by joining one of the website’s community groups.
Solution
We developed a solution for the client that allows them to manage and control their consumers and vendors. Customers can choose from a variety of vendors through a single platform. The solution allows users to effortlessly register and login. Customers can purchase products such as gifting, home and lifestyle, stationery, fashion, technology and gadgets, health and beauty, travel, and so on. Customers may securely shop products from vendors and earn cashbacks and offers from the central platform thanks to the solution’s design.
From a single platform, users may access the order summary, live tracking, cashbacks, offers, and discounts. Customers can connect with community groups for immediate assistance, and with the virtual assistant “Chat bot,” the client can provide expert advice and support to users. For future reference, the client can maintain records of users and vendors in a consolidated area.
Result
The goal of our customized solution is to help clients satisfy their needs. Our professional solution may be tailored to their specific requirements and is compatible with their working environment. Because of our technical skills and managerial experts, we were able to complete this project on time. Our team has aided clients in meeting their needs and strategic objectives, as well as improving their effectiveness and efficiency and offering exceptional customer service.
Modules
User management
Admin management
Order management
Delivery management
Invoice management
Product management
Vendor management
Customer management
Offer management
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